When We Are Closed
Call 111 when it's a concern, but less urgent than 999.
The NHS non-emergency number.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:
- England – NHS 111 (BSL) interpreter service
- Scotland – NHS 24 111
- Wales – NHS 111 Wales
- Northern Ireland – NHS 111 Northern Ireland
You can also call 18001 111 on a textphone.
How NHS 111 works
You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.
You can ask for a translator if you need one.
Depending on the situation you’ll:
- find out what local service can help you
- be connected to a nurse, emergency dentist, pharmacist or GP
- get a face-to-face appointment if you need one
- be told how to get any medicine you need
- get self-care advice
You can also get:
Should you require any urgent medical attention, please call 999 or do not hesitate to go to the nearest urgent care centres as follows:
Guys Hospital Urgent Care Centre
Ground floor, Tabard Annexe
Great Maze Pond
London SE1 9RT
Tel: 020 3049 8970
Open: 8am – 8pm (*last patient booked in at 7 pm), seven days a week, 365 days a year.
GP Led Walk-in Centre New Cross
Suite 3 Waldron Health Centre
Tel: 0203 049 2370
Open: Mon-Sun 8am – 8 pm
Soho NHS Walk-in Centre
1 Frith St
Open: Mon – Fri 8am – 8pm and Sat-Sun 10am – 8pm
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